You know which work matters most, but it has never been explicitly prioritised.
Business Continuity & Operational Readiness Pack
Be clear about what must keep running, what can wait and how you will recover.
A practical continuity service for small organisations that want a clear baseline for essential services, dependencies, fallback and recovery — without commissioning a full business continuity management system, certification exercise or formal audit.
Best suited to: small organisations that need a proportionate continuity baseline and have one person able to own the continuity decisions. The standard offer is for organisation-paid, business-purpose work.
£1,750standard fee
Indicative scope band: £1,250–£2,500.
One small organisation · one accountable continuity owner · up to 5 critical services or functions · up to 10 material dependencies.
Normally around 7 working days once the agreed inputs are complete. This is an estimate rather than a guaranteed turnaround.
Remote advisory service · your organisation keeps the final continuity and recovery decisions
The problem
When disruption stops being theoretical
A supplier fails. A key system is unavailable. Your premises cannot be used. A crucial member of staff is unexpectedly absent.
Fallback arrangements exist, but they depend on individual knowledge rather than an agreed route.
Important services rely on suppliers, systems or people whose failure has not been worked through.
Recovery priorities are assumed rather than recorded.
Nobody is entirely sure who activates continuity arrangements or who needs to be told.
A continuity document exists, but nobody has a practical plan for testing or maintaining it.
The outcome
What changes
You get a clearer view of which services or functions matter most, how disruption affects them over time, the minimum level of operation you need to maintain, what those services depend on, the fallback arrangements available, who activates them, who needs to be told and what should recover first.
Your organisation remains responsible for its own risk appetite, acceptable disruption, recovery priorities, recovery targets and activation decisions. House of Carol helps make those decisions explicit and usable.
The work
What you will receive
Critical services and disruption impact
A clear map of the services or functions that matter most, what happens when they stop and how the consequences develop over time.
Disruption tolerance and recovery target
A clear record of how long your organisation can tolerate interruption and the target recovery position, so priorities are explicit rather than assumed.
Minimum operation and dependencies
The minimum operating level needed while normal arrangements are unavailable, together with the material people, technology, suppliers, premises, information and communication routes needed to sustain it.
Fallback, activation and communication
Practical fallback arrangements alongside clear activation criteria, ownership, deputy or escalation routes and priority communication arrangements.
Recovery ownership and priorities
The intended recovery order, responsible owners and important interdependencies. Where technology is material, relevant backup and recovery assumptions are recorded with the evidence currently available.
Exercise and maintenance plan
A proportionate plan for testing the arrangements, including ownership, purpose, intended timing or frequency and what should be reviewed afterwards, plus triggers for keeping the continuity baseline current.
Handover and actions
An action and referral list, structured handover and one round of factual or scope corrections.
WORKED EXAMPLE
See how this can work
Example situation: A practical continuity service for small organisations that want a clear baseline for essential services, dependencies, fallback and recovery — without commissioning a full business continuity management system, certification exercise or formal audit.
We would start with what is happening now and the information already available, then work through the service described on this page. If the problem needs a different route, we would say so before broadening the work.
A clearer result: The outcome
What you could receive: Critical services and disruption impact, Disruption tolerance and recovery target, Minimum operation and dependencies, Fallback, activation and communication, Recovery ownership and priorities, Exercise and maintenance plan, and Handover and actions.
Illustrative example — shown to explain how the service can be applied. It is not a customer testimonial or measured result.
The commercial shape
What the engagement looks like
The exact boundary, timetable and fee are confirmed before commitment.
- Service type
- Advisory / design
- Delivery
- Remote, using interviews, discussions and customer-supplied information or evidence.
- Pricing
- £1,750 standard; indicative range £1,250–£2,500.
- Scope
- One small organisation, one accountable continuity owner, up to 5 critical services or functions and up to 10 material dependencies.
- Timing
- Normally around 7 working days from complete inputs. This is an estimate rather than a guaranteed turnaround.
- Included
- Continuity baseline, action and referral list, structured handover and one round of factual or scope corrections.
What needs to be in place?
Reasonably current information about the services and dependencies in scope, one accountable continuity owner and timely customer decisions on disruption tolerance, recovery priorities and activation arrangements.
What is outside the scope?
This is not ISO 22301 certification or full business continuity management system implementation, a formal audit or conformity assessment, live incident management, specialist safety, security or cyber assurance, penetration testing, technical disaster-recovery engineering, independent backup-restoration testing, execution of your continuity exercise or business-interruption insurance advice.
Is this the right service?
This service is designed for a small organisation that wants a proportionate continuity baseline and can work within one accountable continuity owner, up to 5 critical services or functions, up to 10 material dependencies and remote delivery.
What this service does not promise
No continuity service can guarantee uninterrupted operations or achievement of a stated recovery time. Recovery targets and tolerable disruption are planning decisions owned by your organisation, not guarantees made by House of Carol.
FROM INTEREST TO A CLEAR DECISION
How to get started
Start with the problem, not a purchase decision. We will check whether this service fits before anything is agreed.
1. Tell us what is happening
Share the problem you are trying to solve, what you already have and any deadline or constraint that matters.
2. We check the fit
We check the scope, the information we would need, the fee and whether this is genuinely the right service. If it is not, we will say so.
3. You decide with the facts clear
Nothing starts until you know what is included, what is not, what you need to provide and what happens next.
There is no pressure to add another service. The useful next step is simply to decide whether this one solves the problem in front of you.
Next step
Need a clearer continuity baseline?
Tell us which services matter most, what they depend on and where your current fallback or recovery arrangements are unclear. We will check whether the standard service fits before anything is agreed.