Staff have had AI awareness training but still improvise on real tasks.
Role-Based AI Skills Workshop
Make AI useful for one team by practising on the work they actually do.
Knowing what generative AI is does not automatically make somebody good at using it for real work.
The harder part is deciding where AI helps, what information can safely be used, how to instruct it, how to check the result and where human authority still matters.
House of Carol builds one practical workshop around a defined team or role family and three recurring workflows, so participants practise the work rather than sit through another general AI presentation.
The workshop is designed for teams where the AI basics are no longer the main problem.
£1,250fixed fee
One defined role family or team · up to 12 adults · 60-minute workflow diagnostic · three-hour live remote workshop
Role-specific workflow practice · source verification · human decision ownership · no accreditation or guaranteed productivity claims
What changes
Does this sound familiar?
The workshop is designed for teams where the AI basics are no longer the main problem.
Different people use the same AI tool in completely different ways.
Prompt tips have not solved weak checking, invented detail or inconsistent outputs.
Managers can see useful applications but are not confident that practice is repeatable.
Your organisation has approved tools or rules, but teams need help applying them to their own workflows.
What you will receive
What you will leave with
A practical role-based learning unit built around work your team recognises.
A role and workflow diagnostic
We define the team, identify three recurring workflows, locate the real source of truth and establish the important tool, data and approval boundaries before the workshop is built.
Three practical workflow labs
Participants work through representative tasks with decreasing support rather than only hearing examples or prompt tips.
An independent transfer case
A materially changed case checks whether participants can apply the method when the wording, context or control changes.
Role work-method cards
Simple prompts for task framing, safe input choices, useful instructions, output inspection, source verification and escalation.
A manager debrief
A short note on what was demonstrated in the workshop, recurring gaps and sensible reinforcement points without pretending that one session proves workplace productivity or formal competence.
WORKED EXAMPLE
See how this can work
Example situation: Knowing what generative AI is does not automatically make somebody good at using it for real work.
We would start with what is happening now and the information already available, then work through the service described on this page. If the problem needs a different route, we would say so before broadening the work.
A clearer result: Does this sound familiar?
What you could receive: A role and workflow diagnostic, Three practical workflow labs, An independent transfer case, Role work-method cards, and A manager debrief.
Illustrative example — shown to explain how the service can be applied. It is not a customer testimonial or measured result.
What the engagement looks like
A focused £1,250 workshop
- Service type
- Role-Based AI Skills Workshop
- Delivery
- One three-hour live remote workshop.
- Pricing
- £1,250 fixed.
- Scope
- One role family or coherent team. Up to 12 adult participants. Three representative workflows.
The standard service is deliberately one defined learning unit:
One role family or coherent team.
Up to 12 adult participants.
Three representative workflows.
One three-hour live remote workshop.
£1,250 fixed.
If the need spans unrelated departments, specialist regulated roles, live automation or implementation work, we scope or route that separately rather than forcing it into the standard workshop.
How is this different from Responsible AI Workplace Training?
Responsible AI Workplace Training gives ordinary workplace users a practical baseline for safer, more responsible AI use.
Role-Based AI Skills Workshop starts further downstream: one defined team or role family, three recurring workflows and observable practice against the work people actually do.
You do not need to buy the baseline session first if your team already has a workable responsible-use foundation.
What happens before and during the workshop?
1. Diagnose
We spend up to 60 minutes with the sponsor mapping the role, three representative workflows, sources of truth, tools, data boundaries and approval points.
2. Build
We turn those workflows into representative, redacted or expressly approved training exercises rather than asking people to use sensitive live data for realism.
3. Practise
Participants frame tasks, choose safe inputs, instruct the tool, inspect output, verify material claims and decide what needs human approval or escalation.
4. Test transfer
The final case changes material facts so the method has to be applied rather than memorised.
5. Debrief
The manager receives a concise note on demonstrated workshop evidence and areas worth reinforcing.
Which role families fit the standard workshop?
The first standard variants are:
- Administrative & Operations Support;
- Project / Programme / Governance Support;
- Customer Service & Support;
- Marketing & Communications; and
- Research / Policy / Knowledge Work.
If your team does not fit one of those families, we first establish whether a coherent workshop can be built safely.
Higher-consequence specialist roles such as clinical, legal, finance or HR work may require a different competence route rather than a standard workshop.
What needs to be in place?
What do you need from us?
Normally we need:
- a named sponsor;
- one defined role family or coherent team;
- three representative recurring workflows;
- the AI tools or accounts that matter;
- the source or system that controls material facts;
- the main checking, approval or escalation points; and
- safe examples or enough context for us to create representative or redacted exercises.
We do not need live passwords, credentials or sensitive customer or employee data to make the workshop useful.
What is outside the scope?
What is outside the standard workshop?
The standard £1,250 unit does not include live automation or software implementation, policy/SOP drafting, leadership-governance consulting, individual coaching, on-site delivery, regulated professional training or formal competence certification.
It also does not promise that AI should be used on every workflow. Choosing not to use AI can be the correct professional or operational decision.
How do you judge whether somebody can apply the method?
We look at observable workshop evidence across six areas: task and authority, data/tool judgement, instruction quality, output inspection and source verification, judgement/escalation and transfer to a changed case.
A participant who correctly refuses AI on an unsuitable task has demonstrated judgement on that task. That alone does not prove full AI-use capability: safe AI-assisted work must also be demonstrated where AI use is appropriate.
This is a workshop application check, not an accredited qualification or professional competence certificate.
Is this the right service?
Is this the right workshop for our team?
It is a good fit when your adult team already has at least a workable AI baseline, you can identify three recurring workflows and the organisation can explain the tools, rules, sources and approval points staff should work within.
If the main need is basic responsible-use awareness, leadership strategy, policy creation or live workflow implementation, a different House of Carol service is likely to fit better.
What this service does not promise
This is a workshop application check, not an accredited qualification or professional competence certificate.
FROM INTEREST TO A CLEAR DECISION
How to get started
Start with the problem, not a purchase decision. We will check whether this service fits before anything is agreed.
1. Tell us what is happening
Share the problem you are trying to solve, what you already have and any deadline or constraint that matters.
2. We check the fit
We check the scope, the information we would need, the fee and whether this is genuinely the right service. If it is not, we will say so.
3. You decide with the facts clear
Nothing starts until you know what is included, what is not, what you need to provide and what happens next.
There is no pressure to add another service. The useful next step is simply to decide whether this one solves the problem in front of you.
Start with the work
Which three recurring tasks should your team be better at using AI for?
Tell us the role, the workflows, the tools people currently use and where practice is inconsistent or unreliable.
We will first establish whether the problem fits the standard £1,250 workshop and define the boundary before anything is agreed.